Privacy Policy
Last updated: January 2026. This policy explains what information MH Water Rescue Minneapolis collects when you use this website or request service, how we use it, who we share it with, and what you can do about it.
Who we are
MH Water Rescue Minneapolis ("we," "us") is a water damage restoration company operating from 14665 Felton Ct #101, Apple Valley, MN 55124, and serving Minneapolis and the Twin Cities metro. This policy applies to the website at frozen-brustpipewaterdamagerepairminneapolismn.com and the services we provide to our customers.
What we collect
From contact forms and phone calls: name, phone number, email address, property address, and whatever you tell us about your water damage emergency. We take this to schedule service, dispatch a technician, and follow up on your claim.
From web analytics: standard aggregate data — pages viewed, browser type, approximate geographic region, referring URL, and time spent on the site. This is anonymous and used only to improve the website.
From our customers during service: photographs of your property, moisture readings, scope of work documents, and insurance information you give us so we can bill your carrier. This is kept for seven years after the completion of the job for warranty and insurance-audit purposes.
What we do not collect
We do not sell, rent, or trade your personal information to third-party marketers or lead-generation companies. We do not use targeted advertising pixels or third-party retargeting scripts on this website.
Who we share information with
Your insurance company, with your authorization, so we can bill them for the work. The authorization is part of the work-authorization form we have you sign on site.
Our subcontractors on the specific job — for example, a plumber we refer you to, or a reconstruction trade like a flooring installer — only the information they need to do that part of the work.
Government agencies if legally required (for example, a subpoena).
We do not share your information for marketing purposes with any third party.
Website cookies
This site uses a minimal set of first-party cookies for session state and basic analytics. We do not use third-party advertising or retargeting cookies. You can disable cookies in your browser settings; the site will continue to work.
Your rights
You can request a copy of the personal information we hold about you, ask us to correct inaccuracies, or ask us to delete it (subject to insurance-audit record-retention requirements). Email the request to the owner at the address given on our contact page.
Security
We take reasonable technical and administrative steps to protect your information. We cannot guarantee any transmission over the internet is 100% secure; please use the phone for anything sensitive like full insurance-claim numbers.
Changes to this policy
We will update this page with the date of any material change. Material changes will also be noted at the top of our contact page for 30 days.
Contact about privacy
Email requests about this policy via our contact page, or call us at (612) 493-1161.